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I have had a great experience with FME. They have skilled developers and cooperative customer support staff.
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We had a terrible experience with team FME. First, their extension was pathetic and did not work at all. When we contacted the support team, they were not willing to help and made us wait for 3 days. When they finally made some changes in the code, it still did not work. We had a terrible experience with team FME. First, their extension was pathetic and did not work at all. When we contacted the support team, they were not willing to help and made us wait for 3 days. When they finally made some changes in the code, it still did not work.
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I wouldn't say it was great but it was not pathetic either. If they could focus more on support, it would have been a great experience. I liked the product much.
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- Product of high quality
- Support was slow
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It could not have been better.
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- Everything was great
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This business has an excellent support service. I opened a ticket at 2 pm and closed it at 2:30. My problem was solved instantly.
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